TABLE OF CONTENTS
INTRODUCTION
Stakeholder Letter
4
Who We Are
6
About this Report
14
Global Corporate Responsibility Program 16
ENERGY & RESOURCES MANAGEMENT
19
Corporate Operations—Leading the Way 20
Training
21
Client Services
22
Engagement
26
OUR PEOPLE
29
Employment
30
Training and Development
33
EMPLOYEE HEALTH & SAFETY
37
Performance Metrics
38
Health and Safety Training
38
Awards and Accreditations
39
The Future of HSSE
39