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TABLE OF CONTENTS

INTRODUCTION

Stakeholder Letter

4

Who We Are

6

About this Report

14

Global Corporate Responsibility Program 16

ENERGY & RESOURCES MANAGEMENT

19

Corporate Operations—Leading the Way 20

Training

21

Client Services

22

Engagement

26

OUR PEOPLE

29

Employment

30

Training and Development

33

EMPLOYEE HEALTH & SAFETY

37

Performance Metrics

38

Health and Safety Training

38

Awards and Accreditations

39

The Future of HSSE

39